A day at the office

I've officially completed the first week of training at APAC Customer Services Cubao. It was very nice but a bit complicated. ahahaha. The place is good and the program is promising. My co-trainees are nice as well. I'm still in the adjustment period in being a supervisor to a rep. I'm still having complex ideas and a miss simpler details a few times. But all is good. Some are real nice and some are starting to show their true colors.

Nothing personal. Just business. Well, training is really good. I kinda liked both of my trainers in almost all aspects. Check out my posts at mylot to see what I somehow prefer. They're Cat and Renee. Real nice people. I don't know them fully as well as my new friends. The trainers are really good. So far, I'm blessed to have all of my trainers to be excellent in their field. Ever since my first work at convergys.

Product training is now coming up. On monday, we'll get down to business. It's crunch time. We'll I just expect that it would not be that difficult. I have a purpose and I have a goal. I intend to get it. =) Take care guys.

A Work Ahead

The past 2 days, I've been applying for the best jobs I could possibly get. Here in manila, there are quite a number of good call centers and one of them was my previous employer. As of now, I have applied at ACS and NCO. I was a supervisor in my previous job and I've been dealing with quite a lot of admin tasks that I always get involved with other departments. One of which is recruitment, I started to learn how to think like you own the company and interview / hire someone.

I then started out my quest a 48 hours ago and accomplished quite a lot. I got into ACS first and managed to pull through. Although I'm on the final interview, I'll still be waiting for a schedule. The next one, I applied at NCO, this is my previous company and I've been there for 2 years and 4 months. I realized then that, I really love this company and wanted to stay with them. I followed the same instructions and alas, I'm on the final interview again. I'm now waiting for a final interview which I plan to pass with flying colors and get back to one of the best call centers here in manila.

Just some tips. If you're on a job interview, don't be scared. It's ok to be nervous but be nervous before you go into the interview. During an interview be professional and casual all the time. Be honest and show them that you want to be a part of their team. Show strong points that pertains to the position you're applying for and let them realize as well that you have what they need and you can deliver what you have. Good luck to all.